Observation Study

Before a study

Workplace Observation Studies are conducted to better understand the actual use of the workspace. Workplace Observation Studies help Facilities and Real Estate professionals to make decisions that are based on accurate information and insights.

At the start of a Workplace Observation Study we send a team of well-trained observers, led by a dedicated project coordinator, to do walkarounds and register the usage of each object in your work environment.

A minimum of two weeks of measuring has proven to be the right mix between the usability and reliability of the results. This time span also overcomes incidents that may lead to deviation in the results.

During a Workplace Observation Study, it is possible to measure all objects related to your workspace. This includes any kind of workplace and meeting facilities.

Based on the supplied floor plans, the extent to which these are up to date and / or whether changes have taken place will be examined on location. A project coordinator will independently walk through the building and then process the workspaces, meeting rooms etc in the software system.

A complete Workplace Observation Study lasts 25 working days. A breakdown of these days is as follows:

  1. Ten days of preparation
  2. Ten days measurement
  3. Five days report

Download this document.

Every project has a backup plan which can be found here.

All observers conducting a Workplace Observation Study go through a round of project briefing followed by a trail round which is supervised by the project coordinator. After a go/no-go moment, the start-up takes place.

No. In order to experience the least possible hindrance during the execution of his/her work, it is recommended to not approach observers. If you have any questions regarding the study we suggest you to contact the project coordinator.

No. The observers are trained in such a way that they can carry out the measurement independently. After we have run a test round with the observer and a start-up has taken place, the observer can perform the measurement independently. We will, however, keep you informed by telephone and by email about the progress of the study.

  1. A trial round is a test round where a project coordinator supervises our observers on location in the week prior to the Workplace Observation Study.
  2. A start-up is the very first morning of the Workplace Observation Study where the project coordinator makes sure everything goes as per plan.

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During a study

It is important that the Workplace Observation Study is well announced within your organisation in advance. It is also recommended that the employees view the Measuremen video.

All of our observers will be easy to recognise by the blue Measuremen badge that they will be wearing.

The standard process is to measure between six and nine times per day, unless agreed upon otherwise with the client. This is something that is customizable depending on the needs and requirements of the client.

We always carry out the observations in a ‘low key’ manner. The reason behind it is to not disturb employees with their day to day activity.

Our Workplace Observation Study focuses on the use of the workplace, not the activity or output of employees. In case you are not at your desk, we classify your desk as ‘in use, but unoccupied’. We also measure meeting facilities such as conference rooms and coffee corners. We recommend you to continue with your day to day activity as if there was no observer or Workplace Observation Study taking place.

All our observers can register their observations via their mobile.

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After a study

All the insights are collected and reviewed in the Measuremen Portal. As an independent company, our job is to only measure the occupancy and usage of workspaces. You are in charge of the information itself.

We strive to provide the complete report in the Measuremen Portal in five working days after the last observation day, unless agreed upon otherwise.

Yes. During a Key Insights meeting, the insights will be discussed with you on a mutually selected date, unless agreed upon otherwise.

All information regarding jobs at Measuremen can be found here.

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